All online purchases can be returned by shipping back to Balance and Stability Returns. Shipping will not be provided and the original shipping charge will not be refunded.
For all items being returned:
- Items must be in their original packaging
- With all original tags/tickets attached
- In new condition, with all original parts, manuals, and accessories
- Unused and unworn, as applicable.
- Items are subject to verification of integrity before being accepted for a refund or exchange.
Returns involving a manufacturer’s warranty or satisfaction guarantee rely solely upon the discretion of the original product manufacturer.
The following items may not be returned:
1. Custom orders 2. Personalized items
Balance and Stability
Any items purchased online, can only be returned by mailing/shipping the items to Balance and Stability Returns: 66 Couperthwaite Cres. Unionville, Ontario L3R 6N1.
All Return deliveries must be paid in advance, COD deliveries will not be accepted and returned to sender, the original shipping charge will not be refunded.
Payment & Pricing
All of Balanceandstability.com prices are in $CDN. We accept payment via VISA, MasterCard and American Express.
* The Universal Currency Converter is made available strictly as a general reference and service to our international customers. The exchange rate shown may vary from the actual rate used by your credit card provider.
Product availability is subject to change between the time that an online order is placed and the time of fulfillment. Customers will be contacted should there be any difficulty in completing their order.
Balanceandstability.com is available to our customers 24 hours a day, 365 days a year. Fulfillment and distribution for orders placed through Balanceandstability.com are conducted Monday through Friday from 8am to 5pm ET.
Free shipping offer applies to ground shipping only and is excluded from the following territories and states: NT, YT & NU, Alaska, Hawaii and Puerto Rico.
Shipping guarantee applicable to in-stock product only. Delivery times vary by province or State; check the delivery schedule below to make sure you receive the items on time!
We cannot deliver to P.O. Boxes. To make sure that shipments to addresses with rural routes get to their proper destination, please include a physical street address or highway marker number with your order.
To determine shipping cost, please add item(s) to your shopping cart for your preferred shipping options.
The finalized shipping cost will appear in the Shipping Method of the Checkout just prior to you entering your credit card information in the payment page. Shipping costs are calculated based on the product(s) being delivered and the shipping address. Please note. Free shipping is always calculated before tax.
Bulk orders, corporate orders or unusually heavy items may require additional shipping fees. Customers will be contacted should there be any additional shipping fees required to complete the order.
Orders usually ship Monday through Friday excluding holidays.
We may use sub-contracted delivery services to some rural destinations. Not all delivery options are available in these circumstances.
All Balanceandstability.com Shipments are sent by Canada Post CPS/USPS United States Postal Service
ESTIMATED SHIPPING TIMES
Most orders are shipped next business day after order; please allow 7-10 days for delivery
**Orders to rural areas may take 1-2 days longer than the posted dates to Major City Centres